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About Bio-Concepts, Inc.

Bio-Concepts was established in 1976 by Frank "Rick" and Jeanne Reichenbacher, but it was not until 1980 that Bio-Concepts garments were first demonstrated at the physical therapy conference in Phoenix.

The Reichenbachers were initially introduced to burn care through their work with processed pigskin as a temporary biologic wound dressing. After selling the company, Burn Treatment Skin Bank, they became interested in the rehabilitative aspect of burn care. Their approach to the problem was not medical, however, but mechanical.

Rick has an engineering background, having graduated from the Massachusetts Institute of Technology with a master's degree in mechanical engineering. Jeanne, who graduated from Boston University, studied business education. Burn patients have benefited from this educational mix because of Rick's mechanical approach to garment design and Jeanne's knowledge of fabric and garment manufacture.

Although Bio-Concepts has had several plants, the facilities have always been located in the Phoenix- Scottsdale area. The current plant at 2424 East University in Phoenix encompasses over 7,000 square feet and is owned by Bio-Concepts.

Bio Concepts
Product Support Commitment
All Bio-Concepts Products are fully warranted for 30 days after the patient has received the garment for all defects in materials, workmanship, or design. This includes alteration of returned garments or full replacement.

The Bio-Concepts commitment to satisfaction is where we shine above the others. If you are having a problem with one of our garments we want you to call us right away.

We take a common sense approach to refunds and credits. We want your continued business and your goodwill. So we'll do what we can to correct the problem and get the product back to you as soon as possible.

Contacting Bio-Concepts about a problem is as easy as ordering, You always get to speak with human beings and you can almost always speak to the person who designed your garment right away.

To Correct A Problem Call: 1-800-421-5647

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